Terms and Conditions

Effective Date: 1 January 2025

Welcome to vgvcampus.my (“Website”), operated by Visionary Global Ventures Sdn. Bhd. (“Company,” “we,” “our,” or “us”). By accessing or using our Website, you agree to these Terms and Conditions (“Terms”). Please read them carefully before using our services.


1. Acceptance of Terms

By accessing, browsing, or subscribing to the services on vgvcampus.my, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use the Website.


2. Services Overview

vgvcampus.my provides subscription-based access to educational content, including tutorial videos and resources focused on AI and postgraduate studies. Users may subscribe to one of the following tiers:

  • VGV Campus Basic Account
  • VGV Campus Premium Account

Additional features and benefits for each plan are detailed on the Website.


3. Subscriptions and Payments

3.1 Subscription Plans:

Subscribers must select a plan and agree to pay the associated fees. Subscription fees are billed on a [monthly/annual] basis, as indicated during the signup process.

3.2 Payment Methods:

We accept payments via [credit/debit card, PayPal, online banking, etc.]. By providing payment details, you authorize us to charge the applicable fees.

3.3 Renewal and Cancellation:

  • Subscriptions renew automatically unless canceled before the renewal date.
  • You may cancel your subscription at any time through your account dashboard. Cancellation takes effect at the end of the current billing cycle.

3.4 Refunds:

Refunds are subject to our Refund Policy, which can be accessed [below]. Generally, refunds are not provided unless required by law.


4. User Conduct

Users agree not to:

  • Share login credentials or grant unauthorized access to their accounts.
  • Use the Website for illegal activities, including the distribution of harmful or inappropriate content.
  • Copy, distribute, or reproduce content from the Website without our express permission.

Violation of these rules may result in account suspension or termination.


5. Intellectual Property

All content on vgvcampus.my, including but not limited to text, videos, graphics, and trademarks, is the property of Visionary Global Ventures Sdn. Bhd. or its licensors. Unauthorized use, reproduction, or distribution of this content is prohibited.


6. Termination

We reserve the right to suspend or terminate your account without notice if you violate these Terms or engage in behavior that we deem harmful to the Website or other users.


7. Disclaimer of Warranties

The Website and its content are provided “as is” and “as available.” We make no warranties, express or implied, regarding the Website’s operation or the accuracy of its content.


8. Limitation of Liability

To the fullest extent permitted by law, Visionary Global Ventures Sdn. Bhd. is not liable for any direct, indirect, incidental, or consequential damages arising from your use of the Website or services.


9. Privacy Policy

Your privacy is important to us. The Privacy Policy outlines how we collect, use, and protect your personal information. Key points include:

9.1 Information Collection:

We collect information you provide during registration, subscription, and interaction with our platform, such as name, email address, and payment details.

9.2 Use of Information:

Your information is used to provide services, process payments, improve the user experience, and communicate updates.

9.3 Data Protection:

We employ secure technologies and practices to safeguard your data. However, we cannot guarantee absolute security.

9.4 Sharing of Information:

We do not share personal information with third parties except as required for payment processing or compliance with legal obligations.


10. Governing Law

These Terms are governed by the laws of Malaysia. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts in Malaysia.


11. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be posted on this page, and the “Effective Date” will be updated. Continued use of the Website after modifications constitutes acceptance of the revised Terms.


12. Contact Information

For questions or concerns about these Terms, please contact us at:

Email: support@vgvcampus.my


Refund and Cancellation Policy

We strive to provide high-quality services at vgvcampus.my. However, we understand that there may be circumstances requiring refunds. Our refund policy is as follows:

Eligibility for Refunds:

  • Refunds are only available for the VGV Campus Premium Account. No refunds will be issued for the VGV Campus Basic Account as it is a free service.
  • Requests for refunds must be submitted within 14 days of the initial subscription payment.

Non-Refundable Situations:

  • Refunds will not be granted for partial months or unused portions of a subscription.
  • Refunds are not applicable for accounts suspended or terminated due to violations of our Terms and Conditions.

How to Request a Refund:

  • To request a refund, contact us at support@vgvcampus.my with your account details and the reason for the request.
  • Refund requests will be processed within 7-10 business days of approval.

Chargebacks:

  • Initiating a chargeback without contacting us first to resolve the issue may result in account suspension and additional fees.

If you have questions about this Refund Policy, please contact us at:

Email: support@vgvcampus.my


By using vgvcampus.my, you acknowledge that you have read, understood, and agreed to these Terms of Service.

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